Revisions are allowed, but only up to 3. After you have exceeded this limit, you will be charged a $25 revision fee per revision.

To place an order click the "services" button on the navigation bar. Click the product you would like to order. Fill out necessary information and then click add to cart. An order conformation will be sent to the email provided at checkout.

You can send an email to info@sxmplycasco.com or message me directly on our website. All communication is done strictly via email. We do not answer messages about orders on any other platform. Please be advised that we work on many orders at the same time and there may be short periods of time where you do not receive any contact until there is something to produce for your approval. If you have any concerns, please email at info@sxmplycasco.com

My business hours are Monday - Friday from 9 am to 5 pm. I am closed on the weekends, majory holidays, and obserbances.

For your order to begin, FULL payments are required. Once this payment has been sent, no refunds are given.

As of right now, I only accept payments through WIX or split payments via invoice (services $250+). In the future more options will be available.

The turnaround time varies for each project. All services listed on the "SHOP" page includes specific turnaround times in the description box.

You will receive updates during your turn around time; in the event that I have a lot of orders to complete or send out, I will notify you about any delays or needed extensions for your project.

I do not provide refunds for any services. Having buyers remorse or wanting to use another company instead, does not qualify for a refund. Once the payment has been made, the payment is non-refundable.

Once final files are sent out, projects are removed from my laptop after TWO WEEKS to create space for other designs. If you need any corrections, please contact me within two weeks of your designs being sent. After this time has passed, you will be charged for a redesign.